China Doll
Tuesday, May 24, 2005
today is 24th may 2005. the day when my poly sch starts. the day, his birthday. i did message. no reply. he cheated me again. boo.
sch was alright. i just realised that Express 518 stops at TP. hehe.. no more squeezing in Bus 8 anymore! *hOorah!!!*
lesson was not too bad with Mr darryl david. comm&mediamarketing. chim hor. haha. we learned about customer value. whoch is the difference between the values customers gains from ownin and using the produt and the costs of obtainin it. hehe.
we went on to makin customers satisfied. if customers are satisfied with our performance they will make repeat purchases. YEAH! meaning more sales!!! Quote : "Promise what u can deliver then deliver more den u promise."
we also learned abt the different kind of need. The most basic would be Physiological need, safety need, social need, esteem need followed by self-actualization need.heeee CHIM HOR
we also had discussions on marketin management concepts.
Production Concept->That is improvement and efficiency.
Product Concept -> best quality and series of improvement
Selling Concept-> promotions.
marketing concepts -> figure out market sell it up.
Thats about it. i feel that i've learned quite alot in one lecture whooooooo!
VISIT MY BLOG K! IT IS SO BENEFICIAL!!!!!!
work was uber boring. CSQ sucks. boring. worked to lilac. despite my horrendous voice. i still talk alot. pestered daniel to treat me drink bubble tea. weee.